Technology only matters
when it adapts to your team.
Our methodology doesn't end when you buy an agent. That's where it really begins, built together with the people who'll use it every day.
We work directly with end users to build an agent that adapts to the way they work.
We build for the person who opens the agent every day.
An agent nobody uses is worthless, no matter how much technology sits behind it. That's why we measure a rollout's success with a single question: is your team still using it after the first week?
of real use before we call the rollout done
average time to respond to an adjustment during the trial
of the adjustments validated in the trial, incorporated
The AgentLayer methodology runs on 4 phases.
From the first demo to the final handoff, every phase exists to reduce the risk of implementing something your team ends up abandoning within a month.
Diagnosis and validation
It all starts with understanding how your operation works. We map the workflow, identify who handles each task, and assess whether one of AgentLayer's existing agents solves that process. If none fits your case, we explore building a custom solution.
- Workflow mapping
- Identifying processes and owners
- Agent validation
Agent fit
Implementation
Once the project is validated, we connect the agent to your operation. We integrate email, systems, and sales channels so it starts working on real information from day one.
- Technical scoping
- Identifying KPIs
- Integration with email, systems, and sales channels
Systems connected
Real-world trial and co-creation
The agent starts working and we adjust it together with you in real time. Over 1-2 weeks, your team uses it in daily operations while we incorporate improvements based on real cases, so the agent adapts to the way people already work.
- 1-2 weeks of real use
- Direct feedback with your team
- Continuous adjustments based on real cases
Adjustments incorporated
Final handoff
Once the agent is validated by your team, we make the final handoff. We incorporate every agreed adjustment, document how it works with a clear manual, and leave a solid foundation for future improvements.
- Incorporating adjustments
- Usage manual
- Updates and support
Version delivered
We connect the integrations that bring the most value to your team.
Every channel we connect exists because it solves something specific in your operation, not because it looks good on a feature list.
And these are just the most common ones. If your tool has an API, an inbox or a database, we can connect it.
Implementation doesn't end at handoff. It continues as long as the agent is in use.
Every adjustment that comes up during the trial feeds back into the cycle. That's how the agent stays aligned with the way your team actually works, even after the final handoff.
Want to see what AgentLayer Co-Creation looks like?
The best way to understand our process is to see it in action. We document real co-creation sessions with clients like Enaex and Familias Primero to show how an agent gets designed from scratch.
Familias Primero
EnaexThe user is the focus.
Technology only makes sense if it adapts to how people actually work, not the other way around.
That's why every implementation includes 1-2 weeks of real use before we call it done. We don't impose a single way of working: we aim for as little friction as possible, so adoption is genuine, not forced.
Co-creation, not imposition
The agent adapts to how your team already works, not the other way around.
Real-time feedback
Direct channels throughout the trial, to adjust on the fly.
Transparency on every change
No update ever reaches you without a heads-up first.
Let's start with the
diagnosis.
We map your workflow and tell you honestly whether an agent solves your process — or whether it doesn't yet. No commitment.