Package · ETA 14:32
North route · Driver notified · 12 min delay
The spreadsheet has the shipment scheduled. The real confirmation arrives hours later via WhatsApp, written in shorthand. The operational gap lives there.
The agent reconciles your master source with what actually happens on the ground. It reads ERP, Excel or Google Sheets. It interprets WhatsApp. And returns a single dashboard, one row per document.
Juan Rojas · 14:32
45821 delivered, doorman signed 14:32
⚡ #45821 → Delivered ✓
Pedro Vera · 14:45
doc 45890 couldn't do it, customer closed, left notice
⚡ #doc → Failed ✗
Luis Campos · 15:01
45901 out for delivery, arriving in 20min
⚡ #45901 → En route →
Five automatic steps that go from the master source to the live dashboard — no manual work in between.
Load the day's shipment list from ERP, Excel or Google Sheets.
Receive messages from the operations group — free text, shorthand and photos of waybills.
Translate informal language into statuses: Pending, En route, Delivered, Failed, Delayed.
Use the document number as the key. Find the order and fill in time, notes and evidence.
Updates the central dashboard and fires alerts for stuck or failed orders.
It doesn't replace your existing stack — it completes it. Six advantages no transport management system covers by default.
Start in Excel-only mode without touching the ERP. Scale to deeper integrations when the operation justifies it.
Doesn't treat WhatsApp as an exception. Turns field conversations into structured input.
Understands shorthand and imperfect phrasing — no need for clean sentences.
Detects orders without updates, failed or delayed, and triggers alerts before end of day.
Warehouse, customer service and coordination work off the same status — no calls, no message hunting.
When a status is misread, the correction refines rules and vocabulary. The system improves with use.
30-day pilot on your real operation. No replacing your ERP. No driver app.
No replacing your ERP · No driver app · No large-scale IT project